PRO-NET has been honored with the prestigious "Best Oversea Pioneer Partner" award by smart Automobile, a joint venture between Mercedes-Benz and Geely Holding, at the recent smart Global Forum held in Beijing. This accolade underscores PRO-NET's exceptional performance and leadership in the electric vehicle (EV) market.
After a comprehensive evaluation of companies from 22 countries, PRO-NET emerged as the top 3 candidate for this award. smart Global commended PRO-NET for its outstanding network construction quality, impressive EV market share, and innovative marketing. These achievements have significantly contributed to the promotion of sustainable mobility solutions.
Exceptional Network Construction Quality
PRO-NET's commitment to providing a premium ownership experience is exemplified by its strategic expansion plans across its nationwide dealer and charging network. With 13 dealerships designed to offer exceptional service, PRO-NET ensures fully comprehensive support for both existing smart #1 owners and future customers of the soon-to-be-launched smart #3. The dealerships, backed by a strong and premium market background, uphold high standards of service, reinforcing PRO-NET's dedication to excellence in the EV sector. Additionally, PRO-NET enhances customer convenience and reliability through its expanding charging network, featuring 36 Charging Bays across 9 states in Malaysia. This robust infrastructure within smart dealerships solidifies PRO-NET's position as a leader in the industry, providing top-tier support and after-sales service to all EV owners.
Innovative Marketing
smart Automobile recognised PRO-NET's commitment to leveraging technology to redefine the customer experience and promote sustainable mobility. A standout achievement was the introduction of the Hello smart App, which transformed the way users interact with their smart vehicles. This seamless digital platform integrates cutting-edge technology into users' daily routines, enhancing convenience and elevating their overall ownership journey. Notably, the app's integrated charging map provides access to 75% of nationwide charging points, empowering users to plan their journeys with confidence. Moreover, the inclusion of a vibrant community page within the app allows smart enthusiasts to connect, discover product usage tips, share experiences, and exchange insights, fostering a sense of camaraderie and belonging within the smart community.
PRO-NET has consistently been at the forefront of innovative marketing strategies, spearheading initiatives that drive the transition to electric vehicles (EVs). Our "Go Green, Go smart" campaign incentivizes internal combustion engine (ICE) vehicle owners to make the switch to EVs, aligning with global sustainability efforts. This initiative not only promotes EV adoption but also educates consumers on the benefits of sustainable transportation solutions.
In addition to promoting EVs, smart Malaysia is dedicated to nurturing talent and innovation in the electric mobility space. We have developed a platform to educate sales specialists on EV technology, offering rewards and career pathways to cultivate ambassadors of EV technology and advocates for sustainable transportation solutions. Moreover, we have engaged with university students, providing them a platform to showcase their creativity through video presentations on electric mobility. This initiative not only fosters innovation but also nurtures the next generation of talent to reimagine the future of mobility through storytelling.
Impressive EV Market Share
In Malaysia, smart has rapidly become one of the top three preferred premium SUV EVs, despite having introduced just a single model to the market. As of April, smart ranks as the fourth top premium EV brand overall. This remarkable achievement is a testament to the confidence and trust that customers have placed in the brand and its comprehensive ecosystem, including the Hello smart App.
‘’This award is a testament to the hard work and dedication of our entire team. The journey of smart is not just ours alone; it's also supported by our dedicated network of dealers who share our vision for sustainable mobility and our commitment to providing exceptional service to our customers,’’ said Zhang Qiang, Chief Executive Officer at PRO-NET.
As we continue to lead the way in the EV sector, PRO-NET remains committed to excellence, collaboration, and environmental responsibility. We are dedicated to providing superior products and services, driving towards a sustainable future for urban mobility.